Everything You Want to Know

You choose a story and give us three things: your child's name, their age, and 3 photos. We turn their photos into their own character and generate the illustrations around them, so your child is genuinely the hero of the story, in their name. A member of our team reviews it for quality, then you see a preview and approve before anything is finalized or printed.

Both styles turn your child into the hero of the book. We recommend 3D Cartoon, it has the warm, timeless storybook look our stories are designed around. Realistic resembles your child a little more closely, so choose it if a closer likeness matters most to you. There's no wrong choice: you'll see both styles on a sample child before you decide, and a real person reviews the result either way.

Yes. Many stories include an optional parent character alongside your child, Mama or Baba. You choose who to include when you personalise, and the form shows you how many times each character appears in that specific story, so you know exactly what to expect. (Not every story has room for a full supporting cast.)

Our stories start from a real childhood moment and an original story shaped by educators, and your child becomes its hero, illustrated to match their photo, in their name. Before the preview reaches you, a real person reviews the quality and coherence, and nothing is printed until you approve.

It starts with the story itself. Our core stories are shaped by educators around real moments in a child's life, and stories about feelings and behaviour draw on relevant parenting and child-development research. Illustrations are created with AI assistance, and a real person reads every story before it reaches you, checking the language, the coherence, the age-appropriateness and how well the details fit your child. People are accountable for the result.

Many of our stories are built around something a child is living through: a first goodbye at nursery, a new baby, a big angry feeling, missing Baba while he is away. The story names the feeling gently, lets your child be the hero who moves through it, and gives you a shared language for the moment. Stories about feelings and behaviour draw on relevant parenting and child-development research. We are not a therapy product: stories support your care, and never replace it.

Some stories are imaginative and magical. Others are warmer and more realistic, about family, school, friendship, or growing up. What every story shares is that your child is genuinely the hero, and the story is built around a value, an emotion, or a moment that matters in their world.

Not always. Some stories are imaginative and magical, simply a joy to share. Others are written around something real: a new situation, a big feeling, a skill to practise, or a change coming up. They approach it gently, through story rather than instruction.

We work to match the child's photo in the illustrations, same skin tone, hair, general features. It won't be photographic realism, but it will look like your child, not a generic placeholder. The preview you receive before approval lets you see exactly how they appear in the story.

Stories are available in five editions: Simplified Arabic (Fusha), Egyptian Arabic, English, English + Egyptian Arabic, and English + Simplified Arabic (Fusha). You choose the language when you place your order.

Most stories are designed for children aged 2 to 8. Younger children enjoy them through the illustrations and a parent reading aloud, the pictures and rhythm carry the experience. Older children absorb more of the emotional and narrative depth on their own. Each story listing notes its recommended range when the story suits a specific span especially well.

Your draft preview is usually ready within a few working days. Once you approve: your digital PDF arrives 2–4 business days after approval; printed books are made and shipped after approval, with delivery time depending on your country. We don't rush the review, a real person checks every story, and that care is worth the short wait.

Digital orders deliver a high-resolution PDF, read it on screen or print at home. Printed Book orders deliver a professionally printed book: a hardcover for our Keepsake Stories and a softcover for our Stories for This Stage. Each story's page shows which one it is. Digital + Printed Book orders deliver both: the digital file arrives first so you can start enjoying it while the printed copy is on its way.

Every Zanoura story is a 32-page book, professionally printed. Inside: 14 illustrated story spreads, plus a dedication, an activity, a keepsake page and a review page · 20×20 cm. Your child is the illustrated hero of every spread. The front cover, spine, and back cover are all personalised as one wraparound design. Every story is available as a digital PDF, and as a high-quality printed book where printing is available.

Digital stories are delivered worldwide, by email, wherever you are. Printed books ship to the destinations we currently support, with shipping calculated and shown at checkout based on where you are.

Your satisfaction is part of the process. Two rounds of revisions are included: you can ask for changes to your first draft and again to your second draft, and we will revise it each time. If you are still not satisfied with your third draft and ask for further changes, we don't start a third revision; we refund your order minus the €5 production fee (or the equivalent in your local currency) instead, so you're never stuck. And if you decide not to continue: cancel at any point before you approve your draft and you receive a full refund, as long as you have asked for no more than one revision. Once you have asked for your second revision, the €5 flat production fee (or the equivalent in your local currency) is deducted from the refund if you then cancel. We want you to be genuinely happy with the story before anything is printed.

Cancel at any point before you approve your draft and you receive a full refund, as long as you have asked for no more than one revision. Once you have asked for your second revision, a €5 flat production fee (or the equivalent in your local currency) is deducted and the remainder refunded if you then cancel. If you ask for changes to your third draft, we refund your order minus that fee rather than revising it a third time. Print orders are non-refundable once you approve and the story enters production. Digital orders are non-refundable once the final files are delivered.

So the hero of the story looks like your child. We use the photos only to create your child's character for the illustrations in your book. That is the photo's only job.

You upload it privately in the personalisation form. It is used only in the personalisation workflow for your book: our team uses it with AI-assisted image processing to create your child's character, then the finished illustrations become part of the book. The original photo you uploaded is removed from Zanoura Kids' systems within 15 days after delivery. We never sell your photos and never use them for advertising.

We keep them until your book is delivered, so we can fix anything you ask us to correct, and then remove the original photos from Zanoura Kids' systems automatically within 15 days after delivery: from our cloud storage, from the separate backup copy and from our internal production environment. If an order is cancelled or refunded before delivery, they are removed 15 days after the cancellation or refund. Photos in the AI production workspace are removed by our team, and deleted items stay in its trash for up to 30 days before they are permanently deleted. Copies made during AI-assisted processing follow the separate limits set out in our Privacy Policy.

You keep your finished book, and we keep its personalised illustrations so we can support you with your order. The original photos you uploaded are removed from Zanoura Kids' systems within 15 days after delivery.

No. The photos you upload are used only to personalise your book. We never use them for advertising or post them on social media.

Only the people and services needed to make your book: our team, our private cloud storage in the EU, a separate backup copy, our internal production environment, and the technology services that support the AI-assisted image processing used to create the illustrations. Our Privacy Policy explains the categories of processing and services involved, where data may be processed, and how long photos are kept.

Yes. Email privacy@zanourakids.com from the address you ordered with and we will delete the photos you uploaded from Zanoura Kids' systems. If your book is not finished yet, we will need new photos to complete it.